Our services
Consultancy
Whether opening a new venture or enhancing an established business, we understand the complexities of running a hospitality business in remote and extreme environments.
We offer practical, hands-on consultancy blended with our diverse International experience.
We can help you create the perfect guest journey. From amazing service delivery to personal touches and outstanding attention to detail, we can make your business unique.
Interiors
Creating the perfect haven for your guests to rest and play is paramount. We will design inspiring, quality spaces that enhance your guest's experience.
We specialise in all things local. Whether it is artwork, craftsmanship or natural resources, we blend tradition and culture with a touch of contemporary to exceed your guest's expectations.
No project is too big or small. Whether you are planning a full refurbishment, off-plan advice for a new build, adding a spa or introducing a few finishing touches, we have the contacts and expertise to make it happen.
Training
Fun, hands on and practical training with access to great re-usable resources is our way. We can identify your business training needs and develop a programme that is relevant and bespoke to complement and enhance your team.
Whether we are training your chefs to improve their culinary expertise, facilitating a workshop for your manager team or training your whole team on new standards and procedures, consistency is key.
Consultancy
- Full pre opening hospitality concepts
- Troubleshooting projects with solutions
- Operating equipment guides
- Food & beverage concept creations
- Guided guest activities
- Operational & procedure manuals
- Styling guides
- Restructuring & forward planning support
- Operational performance reviews
- Control systems & procedures
- Spa concept & development
Interiors
Comprehensive Design
Re designing an existing building or directing a new build, we will deliver the whole concept from the procurement of furniture, operating equipment through to the implementation and styling of the project
Off Plan Design
Working with an architect on a unique conceptual design from the very beginning taking into consideration the practically & operation of a building & not just the look
Remote Design
Ideal for smaller projects or adding some finishing touches to enhance an establishment
Training & Development
- Management workshops
- Food Hygiene certificates level 1 & 2
- Kitchen management
- The guest journey experience workshop
- Culinary training & menu development
- Management coaching programs
- Bespoke training plan & implementation
- Mixologist & wine training
- Butler service & other bespoke training
All the services you need,to make a difference.
Development - Trouble Shooting - Ideas - Support - Advice - Coaching - Reviews - Mentorship & More
Every lodge/hotel has its own personality so all our services are relevant and tailored to your business. We don't believe in a "cookie cutter" approach as no two projects are ever the same.
We celebrate the unique and the independent. Let us help and guide you through the journey to "outstanding" that will set you apart from the herd.
